Terms of service | תנאי שימוש
Katalun and its affiliates (“Katalun", "we", "our", "Company") welcome you (the "Customer(s)", or "you") to our website at www.Katalun.co.il
(the “Site”). Our Site offers basic information regarding the Company, technology and services. In addition Customers with log-in user name
and password can access our web based Products and Services (as defined below) through our Site. Each of the Site's Customers may use it in
accordance with the terms and conditions hereunder.
1. Acceptance of the Terms
By entering, connecting to, accessing or using the Site and/or using any of the Products and Services (as defined below), you acknowledge
the "Terms") and you agree to be bound by them and to comply with all applicable laws and regulations regarding your use of the Site
and/or the Products and Services and you acknowledge that these Terms constitute a binding and enforceable legal contract between
Katalun and you.
IF YOU DO NOT AGREE TO THESE TERMS, PLEASE DO NOT ENTER TO, CONNECT TO, ACCESS OR USE THE SITE AND/OR ANY OF THE PRODUCTS AND SERVICES.
2. The Site
The Site provides comprehensive information regarding Katalun, the Products and Services and resources such as Q&A, and may include any
other content related thereto such as contact information, videos, text, logos, button icons, images, data compilations, links, other
specialized content, technical data, documentation, know-how, specifications materials, designs, data, the "look and feel" of the Site,
algorithms, source and object code, interface, GUI, interactive features related graphics, illustrations, drawings, animations, and other
features obtained from or through the Site (collectively, the “Content”).
THE CONTENT ON THE SITE, INCLUDING ANY INFORMATION, MATERIALS AND DATA, IS MADE AVAILABLE FOR PERSONAL USE ONLY.
ALL RIGHTS IN AND TO THE CONTENT AVAILABLE ON THE SITE ARE RESERVED TO Katalun. TO THE EXTENT LEGALLY PERMISSIBLE, THE SITE AND THE CONTENT
AVAILABLE THEREIN ARE PROVIDED ON AN "AS IS" BASIS. Katalun WILL NOT BE LIABLE FOR ANY DAMAGES OR LOSS, INCURRED BY YOU OR ANY OTHER PERSON
AS A RESULT OF OR IN CONNECTION WITH YOUR USE OF THE SITE AND/OR SERVICES AND/OR THE CONTENT AVAILABLE THEREIN.
YOUR USE OF THE SITE AND/OR THE CONTENT AND/OR THE SERVICES IS ENTIRELY AT YOUR OWN RISK.
3. The Products and Services
including, without limitation, a low-cost, low-maintenance, high-performance cloud infrastructure services, such as Cloud Servers, Cloud
Web Hosting, CDN, DNS and more (the "Products and Services").
4. Registration and Customer Account
You do not need to have an account in order to use the Site. However, in order to access the Products and Services through the Site you
must have an account with log-in credentials.
In order to use the Products and Services, you must register and create an account (the “Account“). Registration can be done by completing
the sign-up and registration process in the Site which requires you to provide the Company your full name, e-mail address, user name,
password or any other information as Katalun may deem fit from time to time. Registration may also be done by submitting the Company
with a signed Order From.
Your Account is password protected. In order to protect the security of your personal information available on your Account to the greatest
extent possible, you must safeguard and not disclose your Account log-in details and you must supervise the use of such Account.
You must provide accurate and complete information when creating an Account and you agree to not misrepresent your identity or your
Account information. You agree to keep your Account information up to date and accurate.
You are solely and fully responsible for maintaining the confidentiality of the password and Account and for all activities that occur
under your Account. If we in good faith believe you have created an Account impersonating another person such Account may expose you to
civil and/or criminal liability.
You may not assign or transfer your rights or delegate your obligations under the Account without the prior written consent of Katalun.
You must notify us immediately of any unauthorized use of your Account or any other breach of security and in such events you must change
your password immediately via the settings in the Site or contact our technical support. We cannot and will not be liable for any loss or
damage arising from any failure of yours to comply with these Terms, i.e., if someone else accesses your Account through the registration
information he/she has obtained from you or through a violation by you of these Terms, or for any unauthorized use of your password or
Account or any other breach of security.
If you wish to either change your username or password to log-in to the Products and Services, or cancel and remove your Account, please
send us an e-mail of your request to: [email protected]
CANCELLING YOUR ACCOUNT, FOR ANY REASON, MAY CAUSE THE LOSS OF CERTAIN INFORMATION AND DATA THAT WERE STORED IN YOUR ACCOUNT AND/OR
INFORMATION YOU PROVIDED US. WE DO NOT ACCEPT ANY LIABILITY FOR SUCH LOSS.
The Customer(s) shall pay the Company with such Fees detailed and set forth in the Site and/or the Order Form available at:
www.Katalun.co.il. The payment for the Fees shall be available only by credit card or standing order. We may add or change payment
methods at our sole discretion.
From time to time, due to (i) change of prices which are unrelated to Katalun, such as, change in tax rates, electricity rates,
third parties' licensing rates and/or otherwise, and/or (ii) any reason at Katalun's sole discretion, Katalun expressly reserves the
right to change and modify its prices and fees at any time, and such changes or modifications shall be posted to Customer contact details
and effective immediately without need for further notice to the Customer. To remove any doubt, in the event that the Customer have
purchased or obtained Products and Services for a long term, such as a period of months or years, changes or modifications in prices
and fees shall be effective immediately upon Katalun's decision of such changes.
Customer shall also pay to Katalun all expenses incurred by Katalun in exercising any of its rights under the Terms or applicable law
with respect to the collection of a payment default, including attorneys' fees, court costs and collection agency fees.
All prices and fees are non-refundable unless otherwise expressly noted, even if the Products and Services are suspended or terminated
prior to the end of the Products and Services term.
Notwithstanding anything contrary, failure to pay any of the Customer's fees is a material breach by the Customer of these Terms.
For the avoidance of any doubt, Katalun will not provide the Customer with any Products and Services until the full and final payment of
any unsettled or unpaid Fees.
We respect your privacy and are committed to protect the information you share with us. We believe that you have a right to know our
practices regarding the information we collect when you connect to, access or use the Site and/or the Products and Services.
which is incorporated herein by reference.
7. Intellectual Property Rights
The Site, the Products and Services, the Content and the Company's proprietary assets and any and all intellectual property rights
pertaining thereto, including, but not limited to, inventions, patents and patent applications, trademarks, trade names, service marks,
copyrightable materials, and trade secrets, whether or not registered or capable of being registered (collectively,
“Intellectual Property”), are owned by and/or licensed to the Company and are protected by applicable copyright and other intellectual
property laws and international conventions and treaties. All rights not expressly granted to you hereunder are reserved by the
Company and its licensors.
The Terms do not convey to you an interest in or to the Company Intellectual Property but only a limited revocable right of use in
accordance with the Terms. Nothing in the Terms constitutes a waiver of the Company’s Intellectual Property under any law.
8. Trademarks and Trade names
“Katalun” Katalun™, Katalun’s marks and logos and all other proprietary identifiers used by the Company in connection with the Services
(“Company Trademarks”) are all trademarks and/or trade names of the Company, whether or not registered. All other trademarks,
service marks, trade names and logos which may appear on the Site and/or the Services belong to their respective owners
(“Third Party Marks”). No right, license, or interest to the Company Trademarks and the Third Party Marks is granted hereunder,
and you agree that no such right, license, or interest shall be asserted by you with respect to the Company Trademarks or Third
Party Marks and therefore you will avoid using any of those marks.
9. Links to Third Party Sites
Certain links provided herein permit our Customers to leave this Site and enter sites or services of third parties. Those linked sites
and services are provided solely as a convenience to you. These linked sites and services are not under the control of Katalun and
it is not responsible for the availability of such external sites or services, and does not endorse and is not responsible or liable
for any content advertising, products or other information on or available from such linked sites and services or any link contained
in linked sites or service. Your access to, use of and reliance upon any such sites, services and content and your dealings with such
third parties are at your sole risk and expense. Katalun reserves the right to terminate any link at any time.
You further acknowledge and agree that Katalun shall not be responsible or liable, directly or indirectly, for any damage or loss
caused or alleged to be caused, by or in connection with use of or reliance on any services, content, products or other materials
available on or through such linked sites or resource. Most of such linked sites and services provide legal documents, including
those sites and services, inter alia, in order to know what kind of information about you is being collected.
10. Usage Rules
Your use of the Site and/or the Products and Services is subject to Katalun’s standard acceptable usage policy ("AUP"), as in effect
and available at: www.Katalun.co.il and subject to all changes, modifications and replacements as Katalun may effect from time to time.
You undertake to comply with all the provisions of the AUP.
11. Special provisions relating to Third Party Components
The Site and/or the Products and Services may use or include third party software, files and components that are subject to open source
and third party license terms (“Third Party Components“). Your right to use such Third Party Components as part of, or in connection with,
the Products and Services is subject to any applicable acknowledgements and license terms accompanying such Third Party Components,
contained therein or related thereto. If there is a conflict between the licensing terms of such Third Party Components and these Terms,
the licensing terms of the Third Party Components shall prevail in connection with the related Third Party Components.
These Terms do not apply to any Third Party Components accompanying or contained in the Site and/or the Products and Services and Katalun
disclaims all liability related thereto. You acknowledge that Katalun is not the author, owner or licensor of any Third Party Components,
and that Katalun makes no warranties or representations, express or implied, as to the quality, capabilities, operations, performance or
suitability of Third Party Components.
12. Products and Services Availability
The Products and Services' availability and functionality depend on various factors, and such are subject to Katalun's Service Level
Agreement ("SLA") available at: www.Katalun.co.il as such may be changed or modified by Katalun from time to time.
Katalun does not warrant or guarantee that the Products and Services will operate and/or be available at all times without disruption or
interruption, or that it will be immune from unauthorized access or error-free, all subject and pursuant to the SLA.
13. Changes to The Site and Products and Services
Katalun HAS THE EXCLUSIVE RIGHT TO AMEND, ALTER, MODIFY, CORRECT, IMPROVE, MAKE ANY CHANGES, REPLACE, SUSPEND, DISCONTINUE, TEMPORARILY
OR PERMANENTLY, FROM TIME TO TIME, IN ITS SOLE DISCRETION, ALL OR ANY PORTION OF THE SITE AND/OR THE PRODUCTS AND SERVICES.
14. Disclaimer of Warranties
SUBJECT TO THE SLA, WE DO NOT WARRANT (I) THAT THE USE AND OPERATION OF THE SITE AND/OR THE ACCOUNT AND/OR THE PRODUCT AND SERVICES IS
OR WILL BE SECURE, TIMELY, ACCURATE, COMPLETE, UNINTERRUPTED, WITHOUT ERRORS, OR FREE OF VIRUSES, DEFECTS, WORMS, OTHER HARMFUL
COMPONENTS OR OTHER PROGRAM LIMITATIONS, (II) THAT Katalun WILL CORRECT ANY ERRORS OR DEFECTS IN THE SITE AND/OR SERVICES,
(III) MAKE ANY REPRESENTATION REGARDING THE USE, INABILITY TO USE OR OPERATE, OR THE RESULTS OF THE USE OF THE SITE AND/OR THE ACCOUNT
AND/OR THE PRODUCTS AND SERVICES AND/OR CONTENT AVAILABLE THEREON OR THROUGH THE SITE AND/OR ACCOUNT AND/OR PRODUCTS AND SERVICES.
Katalun AND Katalun'S REPRESENTATIVES DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THE USE OF THE SITE AND/OR THE ACCOUNT
AND/OR THE PRODUCTS AND SERVICES, INCLUDING BUT NOT LIMITED TO THE AVAILABILITY, RELIABILITY OR THE QUALITY OF THE SITE AND/OR THE
ACCOUNT AND/OR THE PRODUCTS AND SERVICES, AND ARE NOT AND SHALL NOT BE RESPONSIBLE FOR ANY ERROR, FAULT OR MISTAKE RELATED TO ANY
CONTENT AND INFORMATION DISPLAYED WITHIN THE SITE AND/OR THE ACCOUNT AND/OR THE PRODUCTS AND SERVICES.
WE ARE NOT RESPONSIBLE AND HAVE NO LIABILITY FOR ANY ITEM OR SERVICE PROVIDED BY ANY PERSON OR ENTITY OTHER THAN Katalun.
WE ARE NOT RESPONSIBLE FOR ANY CONSEQUENCES TO YOU OR OTHERS THAT MAY RESULT FROM TECHNICAL PROBLEMS (INCLUDING WITHOUT LIMITATION
IN CONNECTION WITH THE INTERNET SUCH AS SLOW CONNECTIONS, TRAFFIC CONGESTION, OVERLOAD OF SERVERS, DELAYS OR INTERRUPTIONS) OR ANY
TELECOMMUNICATIONS OR INTERNET PROVIDERS.
YOU AGREE THAT USE OF THE SITE AND/OR THE ACCOUNT AND/OR THE PRODUCTS AND SERVICES IS ENTIRELY AT YOUR OWN RISK.
INASMUCH AS SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSIONS OR LIMITATIONS AS SET FORTH HEREIN, THE FULL EXTENT OF THE ABOVE
EXCLUSIONS AND LIMITATIONS MAY NOT APPLY.
15. Limitation of Liability
TO THE MAXIMUM EXTENT LEGALLY PERMISSIBLE, IN NO EVENT SHALL Katalun, INCLUDING Katalun'S REPRESENTATIVES BE LIABLE FOR (i) ANY
DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, OR FOR ANY LOSS OF PROFITS OR LOSS OF REVENUE RESULTING FROM THE
USE OF THE PRODUCTS AND SERVICES BY THE CUSTOMER OR ANY THIRD PARTIES OR ANY FAILURE OF THE PRODUCTS AND SERVICES; OR (ii) ANY
LOSS OF DATA OR CORRUPTION OF DATA, INCLUDING LOSS OF DATA RESULTING FROM DELAYS, NONDELIVERIES, MISDELIVERIES, SERVICE INTERRUPTIONS,
FAILURE OF Katalun, RECLAIMATION OF SERVERS BY Katalun, FAILURE OF SERVERS, THE RELOADING OF AN OPERATING SYSTEM OR OTHER SOFTWARE ON
A SERVER OR THE NEGLIGENCE OF Katalun. CUSTOMER IS SOLELY RESPONSIBLE FOR SAFEGUARDING, BACKING UP AND ARCHIVING ALL DATA OWNED,
CONTROLLED OR TRANSMITTED BY CUSTOMER THAT RESIDES WITH Katalun OR ON ANY SERVER OWNED OR OPERATED BY Katalun.
IN NO EVENT SHALL Katalun’S AGGREGATE LIABILITY FOR ANY CLAIM UNDER THESE TERMS AND THE SLA SHALL EXCEED THE LOWER OF (I) US$5,000;
OR (II) THE AGGREGATE AMOUNT ACTUALLY PAID BY CUSTOMER TO Katalun IN THE 12 MONTHS PRECEDING SUCH CLAIM.
Katalun PROVIDES ALL PRODUCTS AND SERVICES “AS IS,” WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS OR IMPLIED AND DISCLAIMS ALL
IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE.
CUSTOMER SHALL BE SOLELY RESPONSIBLE FOR THE SELECTION, USE AND SUITABILITY OF THE PRODUCTS AND SERVICES FOR THE CUSTOMER'S
NEEDS AND Katalun SHALL HAVE NO LIABILITY THEREFORE.
NO CLAIM MAY BE ASSERTED BY CUSTOMER AGAINST Katalun MORE THAN TWO (2) YEARS FOLLOWING THE DATE OF THE EVENT THAT UNDERLIES ANY
CUSTOMER ACKNOWLEDGES AND AGREES THAT THE RECEIPT OF A SERVICE CREDIT AS PROVIDED FOR IN THE SLA CONSTITUTES CUSTOMER'S SOLE AND
EXCLUSIVE REMEDY, ANDNOTWITHSTANDING ANYTHING CONTRARY CONTAINED HEREIN AND SUBJECT TO THE SLA, Katalun SHALL NEITHER COMPENSATE THE
CUSTOMER NOR BECOME LIABLE TO THE CUSTOMER IN ANY CASE OF WHICH, INCLUDING, WITHOUT LIUMITATION (1) INSUFFICIENT HARD DISK SPACE ON
THE SERVERS; (2) FIREWALL MALEFUNCTIONS; AND (3) DENIAL-OF-SERVICE ATTACK (DOS ATTACK) OR DISTRIBUTED DENIAL-OF-SERVICE ATTACK
(DDOS ATTACK). YOU WILL NOT, AND WAIVE ANY RIGHT TO, SEEK TO RECOVER ANY OTHER DAMAGES, INCLUDING CONSEQUENTIAL, LOST PROFITS, SPECIAL,
INDIRECT OR INCIDENTAL DAMAGES FROM US AND FROM Katalun'S REPRESENTATIVES.
INASMUCH AS SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSIONS OR LIMITATIONS AS SET FORTH HEREIN, THE FULL EXTENT OF THE ABOVE EXCLUSIONS
AND LIMITATIONS MAY NOT APPLY.
16. Backup Assurance Policy.
Any backups to Customer's data are not, and cannot be, guaranteed by Katalun. Katalun explicitly encourages the Customer(s) to run, on
their own or by third parties which are not Katalun, periodic backups of their data. To remove any doubt, as a customer you are
responsible for backing up your data on your own or any other off-site location.
Katalun assumes no responsibility for failed backups, lost data, or data integrity. If any of your data is damaged, deleted, lost or
corrupted in any way, or becomes otherwise unavailable due to termination or suspension of your Account pursuant to these Terms and/or
the AUP, Katalun will have no obligation or liability to you.
You agree to defend, indemnify and hold harmless Katalun and Katalun representatives from and against any and all claims, damages,
obligations, losses, liabilities, costs, debts, and expenses (including but not limited to attorney's fees) arising from: (i) your
use, misuse of, inability to use and/or activities in connection with the Site and/or the Account and/or the Products and Services
and/or Content; (ii) your violation of any of these Terms, the AUP and/or any applicable law; (iii) your violation of any third party
rights, including without limitation any intellectual property rights or privacy right of such third party with respect to your use of
the Products and Services; and (iv) any damage of any sort, whether direct, indirect, special or consequential, you may cause to any
third party with relation to the Site and/or the Account and/or the Products and Services. It is hereby clarified that this defense
and indemnification obligation will survive these Terms.
Without derogating from the foregoing, we reserve the right to assume the exclusive defense and control of any matter which is subject
to indemnification by you, which will not excuse your indemnity obligations hereunder and in which event you will fully cooperate with
us in asserting any available defense. You agree not to settle any matter subject to an indemnification by you without first obtaining
our prior express written approval.
18. Amendments to the Terms
The Company may, at its sole discretion, change these Terms from time to time, including any other policies incorporated thereto,
In case of any material change, we will make reasonable efforts to post a clear notice on the Site and/or will send you an e-mail
(to the extent that you provided us with such e-mail address) regarding such change.
Such material changes will take effect 48 hours after such notice was provided on our Site and/or sent via e-mail, whichever is
Otherwise, all other Changes to these Terms are effective as of the stated “Last Revised” and your continued use of the Site and/or
the Products and Services on or after the Last Revised date will constitute acceptance of, and agreement to be bound by, those changes.
take effect immediately, or as required by the law and without any prior notice.
19. Termination or Suspension of your Account
These Terms shall remain in effect until terminated as set forth herein.
The term detailed in either of the Order Form and/or the sign-up and registration page within the Site (the "Term") is deemed to have
commenced as of the date of Customer's registration, and shall terminate upon a 30 days advance written notice by either party
(the "Notice Period"). Customer agrees and confirms that notwithstanding the above, termination by Customer is not applicable during
a monthly billing cycle but rather such termination by the Customer shall come into effect by the end of the applicable monthly
Notwithstanding the above, Katalun shall have the right, at its sole and absolute discretion, to immediately terminate the Products
the SLA and/or the AUP and/or applicable law.
For the avoidance of any doubt, in case of termination of the Products and Services pursuant to this Section 19, for any reason, the
i. Bear the sole and entire responsibility for the transfer of all of Customer's materials and data from Katalun to a new entity as
instructed by the Customer; and
ii. Immediately pay to Katalun any all unpaid fees.
Without limiting the generality of the forgoing, the Intellectual Property, Disclaimer of Warranties, Limitation of Liability,
Indemnification and General sections will survive the termination of the Terms.
Additionally, Katalun may at any times, at its sole and absolute discretion, cease the operation of the Products and Services or any
part thereof, temporarily or permanently. You agree and acknowledge that Katalun does not assume any responsibility with respect to, or
in connection with the termination of the Site's and/or Account's and/or Products and Services' operation and loss of any data.
We note that we can suspend access to your Account if we believe, in our sole discretion, that one (or more) of the following events
have occurred: (a) there is risk to the security or privacy of your Account; (b) there is a threat to the security or integrity of
our network or our servers; (c) suspension is needed to protect the rights, property or safety of Katalun, its users or the public;
and/or (f) we are required to by law. We may provide you a notice in the event of any such suspension. During such suspension, you
will not have the ability to use or access your Account and/or the Products and Services. In the event that we will determine, in our
sole discretion, that the reason for suspension of access to your Account has been resolved, we will restore access to your Account.
(a) These Terms constitute the entire terms and conditions between you and the Company relating to the subject matter herein and supersedes
any and all prior or contemporaneous written or oral agreements or understandings between you and the Company, (b) any claim relating
to the Site and/or the Products and Services contained therein will be governed by and interpreted in accordance with the laws of the
State of Israel without reference to its conflict-of-laws principles, (c) any dispute arising out of or related to the Site and/or the
Services will be brought in, and you hereby consent to exclusive jurisdiction and venue in, the competent courts of the Tel-Aviv
You agree to waive all defenses of lack of personal jurisdiction and forum non-convenience and agree that process may be served in a
manner authorized by applicable law or court rule. Notwithstanding the foregoing, Katalun may seek injunctive relief in any court of
competent jurisdiction, (d) these Terms do not, and shall not be construed to create any relationship, partnership, joint venture,
employer-employee, agency, or franchisor-franchisee relationship between the parties hereto, (e) no waiver by either party of any
breach or default hereunder will be deemed to be a waiver of any preceding or subsequent breach or default. Any heading, caption
or section title contained herein is inserted only as a matter of convenience, and in no way defines or explains any section or
provision hereof, (f) YOU ACKNOWLEDGE AND AGREE THAT ANY CAUSE OF ACTION THAT YOU MAY HAVE ARISING OUT OF OR RELATED TO THE SITE
AND/OR THE SERVICES MUST COMMENCE WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES. OTHERWISE, SUCH CAUSE OF ACTION IS PERMANENTLY
BARRED, (g) if any provision hereof is adjudged by any court of competent jurisdiction to be unenforceable, that provision shall be
limited or eliminated to the minimum extent necessary so that these Terms shall otherwise remain in full force and effect while most
nearly adhering to the intent expressed herein, (h) you may not assign or transfer these Terms (including all rights and obligations
hereunder) without our prior written consent and any attempt to do so in violation of the foregoing shall be void. We may assign or
transfer these Terms without restriction or notification, (i) no amendment hereof will be binding unless in writing and signed by
Katalun, and (j) the parties agree that all correspondence relating to
these Terms shall be written in the English language.
21. For information, questions or notification of errors, please contact:
If you have any questions (or comments) or clarifications concerning the Terms and/or the Products and Services, you are most welcome
to send us an e-mail and we will make an effort to reply within a reasonable timeframe: [email protected]